Greg is a serial entrepreneur and author of Bootstrapping Your Business. He was awarded the 2003 Ernst and Young Entrepreneur of the Year. His current company, RightNow, was founded in 1998, had an IPO in 2004, and has passed $100 million in revenue. SM: To start, let’s talk about your background. GG: I am an
SM: Did you enter the competency arena organically or through acquisitions? KP: We moved into the competency area by acquiring some libraries. The ITG Competency Group library is, in our view, the largest standalone productized library of competencies.
In the recap mode, here’s a list of the top 20 serial entrepreneurs I have spoken with: * Philippe Courtot – a very young 63-year old CEO of Qualys.
SM: What are you using your IPO proceeds for? KP: We continue to favor a philosophy of growth with internally generated cash. We are using IPO proceeds mostly to acquire small companies that are good strategic fits with our product line. I am probably one of the few people you talk to who thinks going
Care.com is described as a “Family 2.0” company that helps users find caregivers for children, pets and the elderly. It was founded in 2006 as a result of owner and CEO Sheila Lirio Marcelo’s personal struggle to find quality care providers. Before starting Care.com, Marcelo was part of several Internet ventures like TheLadders.com and Upromise.com.
SM: Aside from your on-demand aspect, how else do you differentiate from the consulting firms? KP: We do not charge on an hourly basis for customer service and the help desk. Our customers call us all the time and ask for help pricing a job – we try to help our customers with those problems.
Omniture declared their second quarter earnings on July 23. Net loss was $6.5 million or $0.09 per share, compared with $4.1 in the second quarter of 2007. GAAP revenues for the same period were $71.6 million, compared with $63.2 million in the previous quarter and $33.5 million for the same period a year ago. This
SM: What was the competitive landscape like when you started? Besides consultants, was there anyone else in that space at the time? KP: Even today the competition is fairly scant. Back then there was no one doing it. We were alone in the consumer and enterprise business for a solid three or four years.