1Mby1M Virtual Accelerator Investor Forum: With Julien Pham, 3CC Third Culture Capital (Part 3)

Sramana Mitra: So let me comment on that. I would like to double click down on some of your companies, but on the broad level, I’m very bullish about education as well. I’m extremely bullish about healthcare, no question and AI in healthcare. But the trouble in education is that in the short to medium term, I think there is tremendous potential in education. Especially personalized tutoring is something I’m very, very excited and bullish about. Salman Khan is giving lots of talks about what he is doing with Khanmigo. I think personalized tutoring is an incredible opportunity.

But in the long run, there is a big overarching question. What do we educate populations for? If everything is going to be done by AI, then what are we educating for? Even coding is going to be done by AI. So what are we educating populations for? That’s something that needs to be thought through at a much more intricate level, at a civilization level, at a humanity level, before we see what is going to be the future of AI in education. But I think the healthcare one is crystal clear that there is tremendous opportunity.

Julien Pham: It’s obvious to everyone, but is it crystal clear? I’m not sure what the path is. Because a lot of people get so excited about Gen AI and that Gen AI can replace physicians, etc., but I don’t think we’re quite there yet.

I think there’s a whole corpus of an ethical framework that needs to exist in order for us to use machines and AI to actually provide direct care, right? I wouldn’t necessarily trust that. There are certain things that AI has proven to be so good at. There has been at least one recent study about this, and we need to do more of them. This study showed that for measuring empathy, AI could be just as good, if not better than physicians at an empathy level. That has to be proven on the long term.

Sramana Mitra: Frankly, I’m actually interested in general AI. Generative AI and general AI are not the same. That’s an important distinction that we need to make. General AI, I think, is kind of an optional thing. If it happens, happens. If it doesn’t happen, it doesn’t really matter. Generative AI, however, is a powerful technology because being able to have conversations with AI gives us a lot of power to do things in a more powerful fashion.

In healthcare, though, one of generative AI’s major weakness is hallucination.

If a generative AI applied to an education context is bulshitting about some historical event, and the child is learning some bullshit; but you can’t do that in healthcare. You cannot go and prescribe some medication or diagnose some bullshit, right? Bullshitting is not acceptable in healthcare.

Julien Pham: It’s okay to get an F on an exam, but you can’t get an F on how you treat a patient, right?

Sramana Mitra: Exactly.

This segment is part 3 in the series : 1Mby1M Virtual Accelerator Investor Forum: With Julien Pham, 3CC Third Culture Capital
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