From Developer to Successful Machine Learning Entrepreneur: David Moss, Co-Founder, President and CTO of People Power Company (Part 1)

We have a huge audience of developers, engineers, and programmers who want to transition to becoming successful entrepreneurs.

This conversation explores the journey of such a developer. Fantastic story!

Sramana Mitra: Let’s go to the very beginning of your journey. Where were you born, raised, and in what kind of background?

From Developer to Successful Machine Learning Entrepreneur: Aparna Dhinakaran, Co-Founder, CPO of Arize (Part 1)

We have a huge audience of developers, engineers, and programmers who want to transition to becoming successful entrepreneurs.

This conversation explores the journey of such a developer. Fantastic story!

Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where did you grow up? What kind of circumstances?

Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 4)

Sramana Mitra: Technology-wise, you told me the story of winning one competitor and replacing them. What does the competitive landscape look like?

Sonny Tai: We never lose when we’re given a fair shake. What I mean by that is, if a customer does a pilot with us and tests our technology in earnest, we have never lost a deal. We’ve had customers where they deprioritize this initiative. There’s nothing we can do about that.

Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 3)

Sramana Mitra: Tell me more about this last use case where you take over the screen of the user and fix problems. How well-deployed is that?

Muddu Sudhakar: All of our customers are using that today. We now have 75 million users worldwide.

Sramana Mitra: How many customers is that?

Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 3)

Sramana Mitra: What about the first customer? Was that a managed service provider or was it an end-user?

Sonny Tai: The first customer was an end-user. Our first employee attended a private school in Chicago called Francis Parker School. They’re very forward-thinking about how they want to deploy security technology to help protect their students. This school was our first customer. We started working with them on a pilot basis in mid-2018.

Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 2)

Sramana Mitra: Can you go back to the beginning of your journey and tell me about how you got this off the ground? Where did you get the data to train from? How did you get the customers to bet on your system in the very early stages?

Muddu Sudhakar: It was late 2017. The first thing to do is identify what you have to build. Having to stick with it is the key problem for us. You always need to have an initial set of customers. My initial set of customers were companies like McAfee and Zoom.

Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 2)

Sramana Mitra: Does it work in alerts?

Sonny Tai: We send alerts directly to the customer in any way they want. We integrate with their existing security protocols. It depends on what the customer security system looks like. It could be that they have a security operation center which means that they typically have a staff of a few guards who are monitoring intelligence in a room full of big-screen TVs pulled up.

We also have some smaller clients like schools and other organizations. They don’t have a security operations center. We send text message alerts to their security staff.

Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 1)

Aisera is doing some incredibly advanced stuff with AI-driven workflow automation within the customer service space.

Muddu talks eloquently about these innovations. Read on!

Sramana Mitra: Let’s start by introducing our audience to yourself as well as Aisera.