Sramana Mitra: How do you compare with companies like Replicon?
Peter Coppinger: I don’t know Replicon. I have to check them out.
Sramana Mitra: I haven’t talked to them in a long time, but their pitch is similar to yours. I haven’t tracked them.
>>>Sramana Mitra: Was there a section of the website where you had a lot of descriptions and keywords that Google organic was picking up.
Peter Coppinger: Nothing intentional. Today, Google has changed it so that the people with the deepest pockets win. You could be listed on page two or three of Google and still get traffic volume. Today, there’s a lot more customers. Every channel is saturated. We were lucky we started when we did.
>>>Sramana Mitra: What is the timeline? You started this in 1999 and grew this to 40 people in three to four years?
Peter Coppinger: Yes. We got the idea for Teamwork in 2009. We launched around then, but we kept it as a side project. We really found it difficult to find time to work on our product. After a couple of months after the passing of the idea, we said that the only way we were going to get this product off the ground was if we treat ourselves like one of our own customers. We dedicated Fridays.
>>>Sramana Mitra: How long did just the two of your run the agency?
Peter Coppinger: We grew the agency to about 40 people over the next few years. We had never ran a proper business and we had no idea what we were doing. How do you do pitches? How do you do pricing? How do you manage the margins on different projects you’re doing. How do you stop being the busy fool? When should you hire people?
>>>Peter has led a terrific vertical cloud business from Ireland and now runs a global SaaS company that is kicking ass.
Sramana Mitra: Let’s start at the very beginning of your journey. Where were you born, raised, and in what kind of background?
>>>Sramana Mitra: What scale are you at right now?
Todd Schwartz: This year, we’re in the over $400 million range.
Sramana Mitra: When did you go public?
Todd Schwartz: In 2021 on the NYSE. When I walked up to the stock exchange, it was never about financial gain. It’s so funny to me to see OppFi on the banner. This was literally about helping people. I want to make that clear. If financial gain is the reason you’re doing it, your heart and soul won’t be in the business.
>>>Sramana Mitra: What about going beyond Illinois? How long did you do just Illinois?
Todd Schwartz: We scale nationally now. What was interesting to me was there were 17 other states that had small-dollar lending laws that we could use. What’s difficult is that each state has its own rules. We started to scale that way. There are 35 states that have payday lending laws, but only 17 have small-dollar lending laws.
Our goal was to provide credit access in a better way and, essentially, eradicate the payday loan. That was our original mission. That’s when I stepped down as CEO. I became Executive Chairman and hired a CEO.
>>>Sramana Mitra: What about the technology? Did you build all that?
Todd Schwartz: I do not believe in going out and blowing a bunch of equity to build this beautiful shiny technology system. In four years, it’s probably not going to be the best system with the rate of change. I used off-the-shelf solutions and did API integrations into them. I spent little on technology. I didn’t have a CTO for the first five years. They were all variable costs. I didn’t have to outlay a lot of equity. I was able to grow with a variable cost model.
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