Sramana Mitra: Who on your team was the key sales guy?
David Chmielewski: That’s Joe McLean who’s now our CEO. He was able to sell and fill clients with that confidence. I also did a fair amount of sales myself, but it was more of solutions consulting and technical design. Joe and I got into a pretty good pattern where he’d handle the business folks and I’d handle the ops and technology folks. We would tackle sales in that direction and it got a lot of deals done.
>>>Sramana Mitra: You’ve touched upon a few different open opportunities. One is you talked about the gap in the visualization space. There are a lot of data solutions but, when it comes to presenting, there’s a lot more to be done.
The second thing that I find interesting is a lot of technologies especially on the data engineering side are very expensive. They are affordable for large enterprises, but when it comes down to small businesses, it’s not accessible. Where is the affordable version of that?
>>>David Chmielewski: The closer you can stick to having a real product, the better you’re going to come out in the end. It’s really those first three or four clients that help refine your product and allow you to understand what’s truly different and what’s not. We had the experience at BoA. At First Tech, we had the experience of two clients, so we had some ideas.
Our next two clients were Golden One Credit Union and CardWorks. By the time we were done with them, we knew what our product should look like. We had a breadth of knowledge that allowed us to say that this is what our product is.
>>>Sramana Mitra: Name the companies that are very expensive to use but address the problems you’re talking about.
Dheeraj Pandey: SQL-based data warehouses. Snowflake did an amazing job in the last 10 years to make it more accessible. Data was still locked in a few people’s bureaucracies. I helped create some of those back at Oracle, but we created big systems. These were hardware-based systems that had the traditional Oracle software. Not many people had access to it. They’re not elastic.
>>>Sramana Mitra: You knew the specs of what needed to be built. That kind of domain knowledge is invaluable.
David Chmielewski: Right. We knew what we wanted to build. We already built it. Our flagship product is a dispute system. At BoA, I had already built three of them. We didn’t have a single line of code, but I knew what we had done and I knew how to make it better. I know First Tech saw that. We were all confident that we could do this.
>>>Sramana Mitra: Wearables is a very interesting industry that is going to be entirely design-driven. What about on the IT side whether it’s a healthcare IT or software-driven solution? What have you invested in that is interesting?
Dheeraj Pandey: We’ve done a late-stage investment in a healthcare analytics company. They’re trying to surround Epic, which is, kind of, the mainframe of healthcare. It’s a very interesting play because they’re not going directly after the “mainframe”.
>>>David Chmielewski: We established Quavo as a virtual company. We used most of the methodology that we learned at BoA. How do you run a remote company? We all decided to leave our positions and start the company.
We knew our platform like what we wanted to build on. We had a general idea of what we wanted to do. We wanted to work in financial services. We wanted to build products. We wanted them to be repeatable from one financial institution to another. It was very difficult to bootstrap from that.
>>>Sramana Mitra: Our focus is on the early stage. Let’s double-click down on your early-stage work. How do you define early-stage?
Dheeraj Pandey: I don’t believe in spray-and-pray. I get to know someone over five to seven meetings and sometimes tenacity helps as well. They must succeed if they’re tenacious. In the world of sales, I basically call it fearless. Sometimes we would use the word shameless. You cannot have shame if you’re asking for something. We do Series A and Series B as well. We started out with biotech and life sciences, but we’re looking at software more and more. It’s across geographies – US and Bangalore.
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